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Yes. Every fragrance sold by Colognemax is guaranteed 100% authentic and brand new. We source exclusively from authorized distributors and trusted partners — never from grey-market or third-hand suppliers. If an item ever arrives damaged or not as described, our support team will make it right.

Most orders placed before 2 PM ship out the same or next business day from our climate-controlled warehouse. You’ll receive a tracking number as soon as your order leaves our facility. Shipping timelines vary by carrier and location, but most U.S. customers receive their fragrances within 2–5 business days.

Yes. We offer free standard shipping on qualifying orders (thresholds vary by region and promotion). During checkout, you’ll see all available options, including paid express methods if you need your fragrance faster.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Unopened, unused items in original condition can typically be returned within 30 days of delivery. Due to the nature of fragrances, we can’t accept returns on opened or heavily used bottles. For any concerns with your order, contact our support team and we’ll work with you to find the best solution.